Shipping Policy

We are committed to delivering your products safely and on time. Please review the following guidelines:

1. Processing Time

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

  • Standard shipping typically takes 5–10 business days depending on your location.
  • Expedited shipping options may be available at checkout for faster delivery.
  • Delivery times are estimates and may vary due to factors beyond our control, including weather, carrier delays, or high-demand periods.

3. Shipping Charges

  • Shipping charges are calculated at checkout based on the delivery location and weight of the order.
  • Free shipping may be offered on eligible orders as specified on the website or during promotional periods.

4. Order Tracking

  • Once your order is shipped, a tracking number will be provided via email.
  • You can use the tracking number to monitor the status of your delivery.

5. Shipping Restrictions

  • Currently, we ship to addresses within [your country/region].
  • We do not ship to P.O. Boxes or APO/FPO addresses.

6. Lost or Damaged Shipments

  • Please check your order upon arrival.
  • If your package is lost or damaged during shipping, contact our customer support at herbalkyore@gmail.com immediately with your order details.
  • Claims will be evaluated, and we will provide a replacement or refund as applicable.

7. Customer Support

For any questions regarding shipping, delivery status, or order issues, reach out to herbalkyore@gmail.com. Our team is available to assist you promptly.