Shipping Policy
We are committed to delivering your products safely and on time. Please review the following guidelines:
1. Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods & Delivery Time
- Standard shipping typically takes 5–10 business days depending on your location.
- Expedited shipping options may be available at checkout for faster delivery.
- Delivery times are estimates and may vary due to factors beyond our control, including weather, carrier delays, or high-demand periods.
3. Shipping Charges
- Shipping charges are calculated at checkout based on the delivery location and weight of the order.
- Free shipping may be offered on eligible orders as specified on the website or during promotional periods.
4. Order Tracking
- Once your order is shipped, a tracking number will be provided via email.
- You can use the tracking number to monitor the status of your delivery.
5. Shipping Restrictions
- Currently, we ship to addresses within [your country/region].
- We do not ship to P.O. Boxes or APO/FPO addresses.
6. Lost or Damaged Shipments
- Please check your order upon arrival.
- If your package is lost or damaged during shipping, contact our customer support at herbalkyore@gmail.com immediately with your order details.
- Claims will be evaluated, and we will provide a replacement or refund as applicable.
7. Customer Support
For any questions regarding shipping, delivery status, or order issues, reach out to herbalkyore@gmail.com. Our team is available to assist you promptly.